Sending Personalized Links

The personalized link is the best way to send your form link to your prospects or customers. It requires a phone number so it works best when a customer or prospect reaches out to you first.

To send Personalized links from the FormVue mobile app, see: Using the FormVue Mobile App

To send a personalized link, follow the below steps:

  1. Login to FormVue from the web (https://formvue.com/sign-in)
  2. From the Overview or Share page and select Create personalized link
  3. In the window that opens, enter your customer's phone number, and optionally, edit the custom message.
    1. It's a good idea to add the customer's name to the message so they know it came from you.
    2. The custom message is based on a template that can be modified from the Links page
  4. Click Send personalized link at the bottom of the window to send the link
  5. FormVue will send a text message to your customer on your behalf that includes the custom message and a link to your form. You will now see a confirmation that the message was sent:

  6. When you send a personalized link, FormVue can track the customer's engagement. You can see this from the Links page on the left-hand menu or by clicking View All Links in the success window.

Learn more about Viewing Link Status.


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